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Pricing, Ordering & Tracking
Three easy ways to track your order with Westcon Group
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Via phone: 1800 646 112
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Track order online here. Simply log into eCompass with your user name and password. If you don't have a login click here to create one, or click here if you have forgotten your username or password.
How to track your orders online
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How to track an order online here
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How to obtain a serial from a completed order here
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How to obtain an invoice from a completed order here
Daily Post Cards
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This service provides order status, serial and tracking numbers, invoice information, RMA status delivered via email everyday. New functionality has been added to make it easier for you to keep your customers informed;
- Green indicates the ETA has been improved from the original date
- Red indicates the ETA has extended beyond the original date
- Blue indicates the ETA is on track
- If you would like to sign up to the daily postcard report please email requesting daily postcards to support@westcongroup.com.au or phone 1800 646 112 (Option 1).
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